![]() At that point, I register the helper tool that can install updates as an administrator. When you install Microsoft Office (and AutoUpdate), you need to type a password. Since the only thing that typing your password does is register a helper tool that gets unregistered later, why not just keep the tool always registered with the system? It turns out that is totally possible. All that the password prompt does is register this helper tool (which requires administrator permission). Once that helper tool is done installing the update, it gets unregistered from the system. This helper tool runs as the root user on the machine and copies the update files in place for the user. When you type your password before installing an update, AutoUpdate registers a "helper tool" with the operating system. Because of this, an administrator on the system is the only one who has write access to the applications stored there. The Office suite is installed in the system-wide applications folder (/Applications), so no matter who uses the machine, they all share the same copy of office. ![]() An administrator account is needed to install updates, ![]() Many hours of lost productivity and frustration are caused to users because of this unintuitive and outdated system. Microsoft is trying to move to even faster update releases, and they are already pushing weekly updates to those who opt in. Updates for Office are pushed out by Microsoft every month, and every Office user on the Mac goes through the above process for each release. Why can't this be like Google Chrome, Spotify, or pretty much every other app that just keeps itself up to date without much hassle? You have to launch the application you had open before after the process completes. The install process takes a minute or so, and then you're good to go. That's not all! Before installing updates, you also need to close all the apps you have open! ![]() For the rest of the users who do have privileges, it's just a matter of typing the password and getting back to that paper you were typing or whatever. They will just have to cancel the process, AutoUpdate will pop up later on reminding them to install updates again (which they can't do). For some users, they won't know this password since they aren't an administrator on their computer. You need to type an administrator's password to install the updates. These updates usually take at least a few minutes to download, so you, the user, would most likely switch back to whatever you were working on and let the updates download in the background. Not good.įor those who decide to install the updates and click the Install button, here's what happens. If you look at the usage data of Office on the Mac, we can see quite a large amount of users on an older version. Nobody wants to take the time to stop their work and install updates! Of course, that means many people miss out on new features and bug fixes in the software. Well, the easiest thing to do here would just be to click Cancel and continue on with what I'm doing. It's annoying to have this thing pop up in your face while you are just getting started on your work. If you're like me, you don't use Office every day, but when you do open it, it's because you have an important thing to do. If updates are found, it will tell Microsoft AutoUpdate about it and you will see a window appear like this one. Whenever you open any Microsoft application on your Mac, there is a program that is also launched called the Microsoft AutoUpdate Daemon that sits in the background and periodically checks for updates while the application you are using is running. What did the previous update process look like for the average user? It's the annoying little piece of software that pops up when you open a Microsoft app on your Mac that has updates available. This post describes the work I did as an Intern at Microsoft during Summer and Fall 2016.Īnyone who uses Microsoft Office on their Mac most likely knows what Microsoft AutoUpdate is.
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